Accepting Religions

I went to Catholic school for 9 years – my atheist parents sent me as it was the best education available in my hometown of 20,000 people. My best friends and extended peer group, the same 15 other kids in my class for those 9 years, thought that I was, at my core, wrong. We found other things to talk about. As the only atheist in the class, I was constantly and consistently told I was going to Hell by other students, instructors, and priests. In response, I vindictively aced “religion” (not really “religion” but rather “teachings of Catholicism”) class – I knew what answer was wanted, and it drove them nuts that I would answer what they were looking for, rather than what I believed. On bad days I would get in arguments with teachers about conflicting parts of the bible. The day I found the passage on questioning faith as the best way to strengthen it was particularly rough. Occasionally it would escalate to tears – rarely mine. And the whole time, they didn’t kick me out because my parents didn’t belong to the parish, and so they were providing income sorely needed for the school. Talk about weird privilege.

From this, I learned to stand up for what I saw in science, even when every. single. person around me (peer and authority) thought I was drastically wrong. I learned how to have long-term, deep relationships with people with whom I had conflicting core views. I also learned to have an immediate and visceral reaction to people who expressed strong religious views. There were a few years where I envied people who were religious, seeing it as an easy comfort I was fighting so hard to gain. After resolving to learn more about this thing that had such a strong hold over me, I took one of my minors in Religion, specifically around the Old Testament. I learned that others had celebrated, and continue to celebrate, the questioning of those texts. I learned to think about religion in a sociological context, and became more fascinated than envious. But still a visceral reaction, even if more subtle.

When I moved to Camberville, my new set of friends meant that I was invited to a few Judaic holiday gatherings. I heard stories, drank wine, and asked questions; comfortable with friends I already knew and respected. Their joy at sharing upon request, without expectation, was a different interaction than I had experienced in the past. Far enough from the Catholic structures of my youth, curiosity bloomed in a way that was safe for all of us. More of my generally-directed anger faded. I learned to think about religion as a way of describing the world, rather than as a mandate of being.

After begin in Camberville for about a year, an academic cohort I thoroughly enjoy working with, who does incredible things around gay rights and gender equality, “came out” to me about being Evangelical. I got my still-present visceral response in check, and we talked. They experience incredible ostracization in both of their main groups – from those with whom they has a spiritual home because of the work focus, and with their academic crew because of their beliefs. This caused a lot of mixed feelings in me. This is someone I care about, who is in turmoil, and who I had no way of helping.

At a dinner gathering a few days after this conversation, I was still mulling it over, and brought it up while keeping the person anonymous – I could only assume people would be dismissive of my friend in the same way of my now tamped-down knee-jerk reaction. But instead, these friends told me about their similar experience – bringing equal access to their churches in the South. Using sermons to teach about inequality and to support those most in need. Their being ostracized by those who would otherwise have been their friends in social and academic circles. This also made me sad. Unable to provide these amazing people the solidarity they needed, I put them in touch with each other. They’re now all meeting regularly, along with other people in similar sets though different faiths.

From all this, I’ve started noticing how dismissive and demeaning the attitudes around religion are in my social groups. It reminds me of when I started understanding the language of feminism, understanding how it relates to me, and being hyper-sensitive to the smallest turns of phrase and utterly oblivious to some of the worst bits. I’ve started looking for signals that friends are closeted in their faith, trying to make safe space for discussion. One amazing, long-time friend ends up to be Mormon. And I realize how many times I’ve made off-handed comments which must have cut to the bone. But that’s just a part of his everyday existence.

I still don’t know what to do with all this. I love my friends, and I want them to be safe and welcome for who they are. I also believe in critiquing flaws in systems, and that religion (on the whole) allows and encourages flaws, as well as detracting from the encouragement to examine and act. But, just like everything, it can be more nuanced than that. In their religion, some of these folk are finding language to discuss experience and intuition that otherwise doesn’t have definition nor words. They’ve found a way to express care and intent in the world, both of which tend to be sorely lacking. But now, instead of being jealous, I’m deeply grateful they’re willing to share that, without expectation that I’ll carry it in the same way. We’re seeing each other as individuals, not as the systems of which we are a part.

Adventures in Government Grants

Over at Geeks Without Bounds, we’re working on filing some grants, including with the USG, and that involves a convoluted process of website registrations, number assignations, and security nightmares.

The site you use to register for your DUNS-number (which stands for Data Universal Number System. What I don’t event.) emailed me my password in plaintext.

The next site in this process asked for a password to act as my sig – exactly 9 LETTERS long, in plaintext. I made that password “plaintext” just for kicks. You might as well know, because it’s just hanging out there anyway. And it’s far more complicated to figure out which address they’re asking for at any point on a form than it would be to crack.

That same site called me the executor of consent, which is pretty badass, and makes me hope the USG might be starting to consider enthusiastic consent from the governed.

I was then asked to enter my CAGE. Which I did not consent to.

Screen Shot 2014-07-24 at 10.19.21 AM

Responsible Project Lifecycle

We’re thrilled to announce our first white paper, inspired by the Engine Room’s Responsible Data Forum in Oakland months ago, and with interviews with Heather, Sara, Max, and Lisha!

Responsible Humanitarian And Disaster Response Project Cycles : Embed a “kill date” on your PLATFORM. If people are using that platform, this becomes a part of the community and culture. Alternatively, create a set of stages for the platform. For example, a crisis platform could have the following stages: initial situation awareness, crisis response, early recovery, recovery, and handover. Each of these stages have different information needs and different/progressively more restrictive rules that can be applied. Stages can have expected transition dates relative to each and informed by the unique situation needs. The most important lesson to learn is that there is no easy mandate. Each event will change the needs/time required to complete tasks, and is informed by engaging and communicating with all portions of the community (mappers, in-field deployments, affected populations, etc.).

Teachable Moments (español)

https://player.vimeo.com/video/100307526

Mariel (@faeriedevilish) provided this translation, for which we are immensely grateful.

Un panel en la conferencia de Medios Cívicos de MIT y Knight trató sobre la segunda oportunidad de la open web (red abierta), y los problemas a los que nos enfrentamos con el crecimiento de este movimiento. Los panelistas fueron Mark Surman, Director Ejecutivo de la Fundación Mozilla, y Seamus Kraft, Director Ejecutivo de la OpenGov Foundation. Mark comenzó con la historia de la open web, cómo nació Mozilla en 1997 y dónde ve el movimiento hoy. Luego la conversación se dirigió a Seamus, quien hizo su primer login hace 17 años cuando Mozilla fue fundado.

Seamus entró a Internet al final de los noventa por dos razones principales. No como activista, o como desarrollador, sino como un adolescente joven interesado en intercambiar grabaciones en vivo de conciertos de Grateful Dead y Phish… y en conocer y chatear con su género preferido en el Mensajero Instantáneo de AOL. Nos saltamos al día de hoy: Seamus comenzó a luchar por la open web en 2011 cuando, como trabajador (conservador) del Congreso, vio la amenaza de SOPA y PIPA, entonces leyes inminentes, en contra de la Internet que él había aprendido a amar durante varios años. Él es alguien enamorado con lo que Internet le ha permitido hacer, intercambiando música y conocimiento, y conectándose con otros… y ha dedicado su vida a protegerla. Una historia bella – en general, necesitamos más activistas, y, entre más diversos seamos en nuestros orígenes, tendremos más vectores para comprender las problemáticas. Así que fue genial que llegara a hablar de este ideal compartido a una conferencia que es diversa en algunas maneras pero no en otras. Esto me encanta – nuestras ideas adquieren una mayor dimensión cuando se sostienen bajo objetos y fuentes distintos a los que estamos acostumbrados a ver.

Pero la historia del descubrimiento que Seamus hizo de la web no fue contada así. La frase “conectarse para conseguir chicas” se repitió varias veces en en panel. La indignación empezó a hervir en conversaciones paralelas, y luego se convirtió en enojo. Cuando Seamus bajó del escenario, él vio la tormenta en Twitter, entró en shock y terror ante la interpretación, y pasó el resto del día reconociendo su error y ofreciendo disculpas personalmente en Twitter… desde lejos de la conferencia. Yo habría hecho lo mismo. Estoy sorprendida y honrada de que regresó al día siguiente, y más aún de que está dispuesto a escribir esto conmigo.

Seamus dice:

“Cuando me senté fuera de la conferencia a leer cada tuit y comentario, caí en cuenta de cómo mi lenguaje no incluyente había hecho sentir mal a personas, fue como sentir un golpe en el estómago… dado por mí mismo. Fue brutal, abrasador y vergonzoso a la vez. ¿Cómo pude haber sido tan ciego con mi lenguaje? ¿Me había convertido en el chico tecnólogo idiota? Debí haber sabido desde antes, y usar el lenguaje que celebramos como activistas de la open web, en vez del que encontramos en los rincones más oscuros de la Internet. Al leer el hashtag de la conferencia y los tuits dirigidos a mí, sentí que había insultado de manera irreparable a todas las personas que ahí estaban, a todos quienes veían el webcast y a todas las personas que luchan por el Internet abierto.”

“Al contar la historia de cómo me conecté como adolescente, me permití usar el lenguaje de un adolescente. Y al tratar de compartir mi pasión por el creciente movimiento open web, logré precisamente lo contrario. Regresar a la conferencia al día siguiente fue una de las cosas más difíciles que he hecho, pero también estoy agradecido por todas las personas amables e increíbles que dejaron a un lado su enojo justificado, se sentaron conmigo, y literalmente me ayudaron a convertirme en una persona más fuerte, más consciente y –espero– lingüísticamente más incluyente. Me dieron otra oportunidad, una lección de oportunidad y unos abrazos muy necesarios que nunca, nunca voy a olvidar.”

Ahora Willow, en un ejercicio de empatía: 

Me recuerda una vez que estuve en Nueva Orleans, tratando de decir que no era una experta – que la gente que vive en la zona es experta en su propia experiencia. Dije: “Claramente, no soy de aquí. Véanme”, como tratando de decir que vieran qué tan quemada por el sol estaba, pues no paso mucho tiempo afuera, y no sé cuidarme cuando lo hago. Pero imaginen cómo fue percibido, y cómo supe inmediatamente que fue percibido. Me mortificó. Lo mejor que se me ocurrió en ese momento fue enrojecerme más y decir: “Bueno, eso sonó mal”.

Pero nadie me dijo nada. No hubo discusión. Y creo que eso es peor. Lo que tenemos en este momento de la conferencia de Medios Cívicos es una oportunidad para aprender y enseñar.

Estoy más inconforme con la reacción de mi comunidad al hecho que con los comentarios de Seamus. Los comentarios fueron inconscientes y torpes, sí. Está bien (y es necesario, diría yo) poner en evidencia esas cosas. Honestamente, creo que si hubiera estado hablando directamente con el público (no en un panel), habría visto esa respuesta inmediatamente. Me molesta que el otro panelista y el moderador no hablaron del tema con tacto cuando sucedió. De hecho, podrían haberlo condonado, o incluso amplificado. Me molesta que una comunidad que se considera abierta llegó al frenesí con comentarios de cierto tipo – y de haber sido culpable de ellos yo también.

Uhhh. Alguien que trabaja en gobierno abierto para “conseguir chicas”. CLARO que suena como algo en lo que estaría cómoda participando. #civicmedia

Es un gran momento para aprender – y no sólo para Seamus. Ésta es la pregunta: Si alguien con buenas intenciones usa lenguaje que causa una reacción de una comunidad cuyas normas aún no se han diseminado, ¿Cómo puede informársele de tal manera que asuma su buena fe y alianza? No sé de ninguna disciplina o acercamiento (incluyendo el feminismo) donde piense que “no regreses hasta que estés a nuestro nivel” es una respuesta apropiada para personas que lo intentan aunque caigan. Especialmente, dadas las intersecciones, y que los valores feministas llegan a nuevos terrenos (¡yuju!) y las personas en ellos no comprenden esos matices aún. ¿Cómo podrían hacerlo?

Me recuerda cómo entrené ballet y gimnasia durante casi una década, y aun así tenía un equilibrio pésimo. No tenía músculos estabilizadores porque, si un movimiento no era perfecto, tenía que rendirme. Con el parkour, practiqué para lograr quedarme sobre una superficie sin importar los movimientos de brazos que fueran necesarios. Las imperfecciones de mantenerse en pie eran más importantes que la perfección de la forma. Y la cosa es que, con este entrenamiento, gané suficiente control muscular para empezar a lograr todo de manera casi perfecta.

Ser un aliadx es DIFÍCIL. Para mí, lo más importante no es nunca equivocarse… lo cual me parece imposible. Incluso los lingüísticamente más precisos cambian de contextos (de manera intencional o a través de colapso de contextos). Lo importante es regresar a una conversación después de un mal paso. Y depende de mí, la persona con quien se alió alguien, asegurar que es seguro tener esas conversaciones después de un error cuando pienso que serán útiles (y tengo los recursos para tenerlas, etc etc). No estoy sugiriendo ni remotamente que no hay que enojarse por algo que es horrible, pues el enojo es por supuesto una emoción humana con mérito, etc. Pero después del enojo… ¿Entonces qué?

Si el punto es la comprensión, y el respeto y la igualdad que vienen de esa comprensión, eso significa que aprendizaje. Y aunque hay excelentes recursos sobre feminismo, igualdad, comportamiento, etc, asumo que todos sabemos que hay una diferencia entre leer un libro sobre cómo hacer algo y hacerlo. Aunque no se trata necesariamente de que nosotras (las mujeres) le enseñemos a los hombres qué pasa, la gente tiene que aprender en algún lado. Si los hombres quieren aprender, y nosotras (las de tipo femenino) no enseñamos, ellos van a aprender de otros hombres. Lo cual está genial, pero quiero estar abierta a preguntas y revisiones (“¿Lo estamos haciendo bien?”) porque sabemos que la cámara al vacío no ha funcionado bien hasta ahora. Y este tipo de intercambios conllevan errores. Y tenemos que saber cómo lidiar con ellos de tal manera que se promueva el crecimiento de la otra persona en el proceso. De eso se trata el aprendizaje. Es mi elección si quiero formar parte de esas conversaciones, pero aquí defiendo que vale la pena y es una responsabilidad hacerlo (aunque no una obligación).

¿Entonces cómo lo hacemos? ¿Cómo podemos decir estas cosas de manera que no puedan ser ignoradas y que se pueda retomar rápidamente (o mostrar que no lo será)? ¿Cómo te gusta que se muestre tus errores sociales? En mi caso, me gustaría que la gente me dijera “¡HEY! ¿En serio?” en el momento, asumiendo buena fe. Yo dejaría todo a un lado para tener esa conversación, o guardarla para más adelante, dependiendo en el nivel de urgencia y transgresión.

Seamus dice:

“En retrospectiva, me habría encantado que se pusiera en evidencia el lenguaje del panel mientras estábamos en el escenario; y, como consecuencia, la oportunidad de tener esa conversación y ajustar en tiempo real. Un “Disculpa, ¿Pero podrías ampliar sobre tu último comentario? Suena un poco sexista” me habría hecho rectificar instantáneamente, así como lo habría hecho la habilidad de poder ver la acción en el hashtag de la conferencia mientras estábamos en frente. 

No sé exactamente cómo podemos traducir a la vida real la respuesta lingüística inmediata que se vuelve posible con la open web y las redes sociales. Pero creo que sí es posible. Para mí, la definición de “aliadx” debería incluir la confianza en nuestra comunidad para poner en evidencia el lenguaje no incluyente desde el público, asegurarse de que la gente en el escenario de verdad escucha y entiende, y ayudar a la persona que se equivoca –como yo lo hice– a rectificar sus palabras erróneas y fortalecerse a partir de una experiencia que puede ser dolorosa de una manera positiva para todas las personas involucradas.”

Teachable Moments in #CivicMedia

https://player.vimeo.com/video/100307526

A panel at the MIT-Knight Civic Media conference was about the Open Web’s Second Chance, and the problems we are facing with growing the open web movement.  The panelists were Mark Surman, Executive Director of the Mozilla Foundation and Seamus Kraft, Executive Director of The OpenGov Foundation.  Mark kicked things off with the story of the open web, how Mozilla was born in 1997 and where he sees the movement today.  Then the conversation turned to Seamus, who was first logging online 17 years ago when Mozilla was founded.

Seamus first went on the Internet in the late ’90’s for two main reasons.  Not as an activist, or as a software developer, but as a young teenage boy both hoping to trade live Grateful Dead and Phish concert recordings…and looking to meet and chat up his preferred gender on AOL Instant Messenger.  Fast forward to today: Seamus became a fighter for the open web in 2011 when he, as a conservative Congressional staffer, saw the impending SOPA and PIPA laws threatening the everyday Internet he had grown to love over the intervening years.  He is someone who dearly loves what the Internet has enabled him to do, exchanging music and knowledge, and connecting with others…and he has dedicated his life to protecting it.  A beautiful story – we need more activists generally, and the more diverse we are in our origins the more vectors we can understand these issues along. So it was pretty rad that he showed up to a conference that is diverse in some ways but not in others to talk about this shared ideal. I love this – it gives us more dimensionality to our ideas when they hold up under different objectives and sources as well as the ones we’re more used to. 

But Seamus’ story of discovering the web wasn’t told that way.  The phrase “going online to get girls” kept cropping up during the panel discussion. Indignation bubbled up on the back channel, and then turned into outrage. When Seamus left the stage, he saw the Twitter Storm, was shocked and aghast at the interpretation, and spent the rest of the day owning up to his mistake and personally apologizing on Twitter…all far away from the conference. I would have done the same. I am amazed and honored that he returned the next day, and even more so that he’s willing to write this with me.

Seamus here:

“As I sat outside the conference, reading every single Tweet and comment, and soaking in how my non-inclusive language made people feel, it was like getting punched in the stomach…by myself.  It was brutal, searing and embarrassing, all at once.  How could I be so blind with my language?  Had I actually become the Idiot Tech Guy?  I should have known better, and used the language we celebrate as open web activists, instead of what you’ll too often find in the darker corners of the Internet.  Reading the civic media hashtag and all the tweets directed at me, I felt like I had irreparably insulted everyone in the room, everyone watching the webcast and everyone fighting for the open Internet.”

“In telling the story of how I logged on as a young teenage boy, I had allowed myself to use the language of a young teenage boy.  And in trying to share my passion for growing the open web movement, I had accomplished precisely the opposite.  Showing up the next day was one of the hardest things I’ve ever done, but I am so thankful for the kind and amazing people who put aside their justifiable anger, sat down with me on the conference sidelines, and literally helped me become a stronger, more aware and – I pray – more linguistically inclusive person moving forward.  You gave me another chance, a lesson in humility, and some sorely needed hugs that I will never, ever forget.”

Now Willow here, with an exercise in empathy:

I’m reminded of being in New Orleans, and trying to make a point about NOT being an expert – the people who live in the area are experts in their own experience. I said “I’m clearly not from around here, look at me.” As in look at how sunburned I am, I don’t spend time outside or know how to take care of myself when I do. But guess how it was perceived, and how I immediately knew it must have been perceived. I was mortified. The best I could think to do in that moment was turn even redder and say “well, that came out wrong.”  

But no one called me out. There was no discussion. And that, I think, sucks even more. What we have in this moment from the Civic Media conference is a chance to learn and teach.

I was more upset about how my community reacted to this than I am at Seamus’ comments. The comments were unwitting, and bumbling, yes. It’s good (I would argue necessary) to call those things out. I honestly feel that if he’d been speaking directly to the audience (not on a panel) he would have seen that immediate feedback from the audience. I’m upset the other panelist and the moderator didn’t call him out on it, gracefully, in the moment. In fact, they may have cued, or at least amplified, it. And I am upset that a community that considers itself open worked itself into a frenzy over such comments — and that I was a part of that.

Uhhh. Someone working on open gov to “get girls.” TOTALLY sounds like something I’d be comfortable participating in. #civicmedia

— Willow Brugh (@willowbl00) June 23, 2014

This is an amazing moment to learn – and certainly not just for Seamus. Here’s the question: If someone well-meaning uses language that triggers response from a community whose norms are not yet widespread, how can we inform them in a way that assumes their good faith and alliance? I don’t know of any discipline or approach (including feminism) where I think “don’t come back until you can meet us at our level” is an appropriate response to people who are trying but might stumble. Especially given intersectionality, and that as feminist values start showing up in new arenas (yay!) the people already there don’t understand those nuances yet. How could they?

I’m reminded of how I trained ballet and gymnastics for the better part of a decade and yet had terrible balance. I had no stabilizing muscles because if a movement wasn’t perfect, I was supposed to bail. With parkour, I practiced to fight to stay on a ledge, by whatever wiggling and arm-waving necessary. The imperfections of maintaining footing trumped perfection of form. The thing was, in doing this, I gained enough minor muscle control to start landing things near-perfectly.

Being an ally is HARD. To me, the important thing is not never messing…which I see as impossible. Even the most linguistically precise shift contexts (intentionally or through context collapse). The important thing is returning to a conversation after a misstep. And it’s on me, as the one being allied with, to make it safe to have those post messup-talks when I think they’ll be useful (and I have the bandwidth, and etc etc). I’m not remotely suggesting not to get mad about something that is horrible, as anger is of course merited a human emotion etc etc. But after anger… then what?

If the point is the understanding, and the respect and equality that comes of that understanding, that means learning. And while there are some great resources out there on feminism, equality, behavior, etc, I assume we all know that there’s a difference between reading a book on how to do something and doing it. While it’s not necessarily on us (women) to teach men what’s going on, people are going to have to learn somewhere. If it’s up to men to learn, and we’re (feminine types) not the ones teaching, it’s probably going to be other men. Which is awesome, but I want to be open to questions and check-ins – “are we doing this right?” because we know the vacuum chamber hasn’t exactly worked out well so far. And this sort of exchange means there will be faux-pas. And we need to know how to handle those in a way that encourages the growth of the other person in the process. That is what learning is, after all. It is my prerogative if I want to be a part of those conversations, but I am advocating here that it is worth it and a responsibility, but not an obligation.

So how do we do this? How do we call out information in a way that it cannot be ignored which can be quickly addressed or shown that it won’t be? How do you like to have your social faux-pas pointed out? For me, I’d like people to say “HEY! Seriously?” in the moment, assuming good faith, and I’ll either drop everything for that conversation, or sidebar it for later, depending on level of urgency and transgression.

Seamus here:

“Looking back, I would have loved to have had the panel’s language called out while we were still on stage; and as a result, the opportunity to engage in a meaningful conversation and adjust was was being said in real time.  An ‘Excuse me, but could you elaborate on that last comment?  It comes across as rather sexist.’ would have instantly set me straight, as would the ability to have seen the action on the conference hashtag while we were in front of the room.  

“I’m not sure exactly how we can translate into real life the instant linguistic feedback loops made possible by the open web and social media.  But I do believe it’s possible.  To me, the definition of ‘ally’ should include having the confidence within our community to call out non-inclusive language from the audience, ensure those on stage truly listen and understand, and help the person who stepped in it – like I did – right their wrong words and grow stronger from what can be a positively painful experience for everyone involved.”

link to an amazing, similar article from a different space. Thanks, Sasha!

Teachable Moments at #CivicMedia

Cross posted from the Civic Media blog.

A panel at the MIT-Knight Civic Media conference was about the Open Web’s Second Chance, and the problems we are facing with growing the open web movement.  The panelists were Mark Surman, Executive Director of the Mozilla Foundation and Seamus Kraft, Executive Director of The OpenGov Foundation.  Mark kicked things off with the story of the open web, how Mozilla was born in 1997 and where he sees the movement today.  Then the conversation turned to Seamus, who was first logging online 17 years ago when Mozilla was founded.

Seamus first went on the Internet in the late ’90’s for two main reasons.  Not as an activist, or as a software developer, but as a young teenage boy both hoping to trade live Grateful Dead and Phish concert recordings…and looking to meet and chat up his preferred gender on AOL Instant Messenger.  Fast forward to today: Seamus became a fighter for the open web in 2011 when he, as a conservative Congressional staffer, saw the impending SOPA and PIPA laws threatening the everyday Internet he had grown to love over the intervening years.  He is someone who dearly loves what the Internet has enabled him to do, exchanging music and knowledge, and connecting with others…and he has dedicated his life to protecting it.  A beautiful story – we need more activists generally, and the more diverse we are in our origins the more vectors we can understand these issues along. So it was pretty rad that he showed up to a conference that is diverse in some ways but not in others to talk about this shared ideal. I love this – it gives us more dimensionality to our ideas when they hold up under different objectives and sources as well as the ones we’re more used to.

But Seamus’ story of discovering the web wasn’t told that way.  The phrase “going online to get girls” kept cropping up during the panel discussion.   Indignation bubbled up on the back channel, and then turned into outrage. When Seamus left the stage, he saw the Twitter Storm, was shocked and aghast at the interpretation, and spent the rest of the day owning up to his mistake and personally apologizing on Twitter…all far away from the conference.  I would have done the same. I am amazed and honored that he returned the next day, and even more so that he’s willing to write this with me.

Seamus here:

“As I sat outside the conference, reading every single Tweet and comment, and soaking in how my non-inclusive language made people feel, it was like getting punched in the stomach…by myself.  It was brutal, searing and embarrassing, all at once.  How could I be so blind with my language?  Had I actually become the Idiot Tech Guy?  I should have known better, and used the language we celebrate as open web activists, instead of what you’ll too often find in the darker corners of the Internet.  Reading the civic media hashtag and all the tweets directed at me, I felt like I had irreparably insulted everyone in the room, everyone watching the webcast and everyone fighting for the open Internet.”

“In telling the story of how I logged on as a young teenage boy, I had allowed myself to use the language of a young teenage boy.  And in trying to share my passion for growing the open web movement, I had accomplished precisely the opposite.  Showing up the next day was one of the hardest things I’ve ever done, but I am so thankful for the kind and amazing people who put aside their justifiable anger, sat down with me on the conference sidelines, and literally helped me become a stronger, more aware and – I pray – more linguistically inclusive person moving forward.  You gave me another chance, a lesson in humility, and some sorely needed hugs that I will never, ever forget.”

Now Willow here, with an exercise in empathy:

I’m reminded of being in New Orleans, and trying to make a point about NOT being an expert – the people who live in the area are experts in their own experience. I said “I’m clearly not from around here, look at me.” As in look at how sunburned I am, I don’t spend time outside or know how to take care of myself when I do. But guess how it was perceived, and how I immediately knew it must have been perceived. I was mortified. The best I could think to do in that moment was turn even redder and say “well, that came out wrong.”

But no one called me out. There was no discussion. And that, I think, sucks even more. What we have in this moment from the Civic Media conference is a chance to learn and teach.

I was more upset about how my community reacted to this than I am at Seamus’ comments. The comments were unwitting, and bumbling, yes. It’s good (I would argue necessary) to call those things out. I honestly feel that if he’d been speaking directly to the audience (not on a panel) he would have seen that immediate feedback from the audience. I’m upset the other panelist and the moderator didn’t call him out on it, gracefully, in the moment. In fact, they may have cued, or at least amplified, it. And I am upset that a community that considers itself open worked itself into a frenzy over such comments — and that I was a part of that.

This is an amazing moment to learn – and certainly not just for Seamus. Here’s the question: If someone well-meaning uses language that triggers response from an esoteric community, how can we inform them in a way that assumes their good faith and alliance? I don’t know of any discipline or approach (including feminism) where I think “don’t come back until you can meet us at our level” is an appropriate response to people who are trying but might stumble. Especially given intersectionality, and that as feminist values start showing up in new arenas (yay!) the people already there don’t understand those nuances yet. How could they?

I’m reminded of how I trained ballet and gymnastics for the better part of a decade and yet had terrible balance. I had no stabilizing muscles because if a movement wasn’t perfect, I was supposed to bail. With parkour, I practiced to fight to stay on a ledge, by whatever wiggling and arm-waving necessary. The imperfections of maintaining footing trumped perfection of form. The thing was, in doing this, I gained enough minor muscle control to start landing things near-perfectly.

Being an ally is HARD. To me, the important thing is not never messing…which I see as impossible. Even the most linguistically precise shift contexts (intentionally or through context collapse). The important thing is returning to a conversation after a misstep. And it’s on me, as the one being allied with, to make it safe to have those post messup-talks when I think they’ll be useful (and I have the bandwidth, and etc etc). I’m not remotely suggesting not to get mad about something that is horrible, as anger is of course merited a human emotion etc etc. But after anger… then what?

If the point is the understanding, and the respect and equality that comes of that understanding, that means learning. And while there are some great resources out there on feminism, equality, behavior, etc, I assume we all know that there’s a difference between reading a book on how to do something and doing it. While it’s not necessarily on us (women) to teach men what’s going on, people are going to have to learn somewhere. If it’s up to men to learn, and we’re (feminine types) not the ones teaching, it’s probably going to be other men. Which is awesome, but I want to be open to questions and check-ins – “are we doing this right?” because we know the vacuum chamber hasn’t exactly worked out well so far. And this sort of exchange means there will be faux pas. And we need to know how to handle those in a way that encourages the growth of the other person in the process. That is what learning is, after all. It is my prerogative if I want to be a part of those conversations, but I am advocating here that it is worth it and a responsibility, not an obligation.

So how do we do this? How do we call out information in a way that it cannot be ignored which can be quickly addressed or shown that it won’t be? How do you like to have your social faux-pas pointed out? For me, I’d like people to say “HEY! Seriously?” in the moment, assuming good faith, and I’ll either drop everything for that conversation, or sidebar it for later, depending on level of urgency and transgression.

Seamus here:

“Looking back, I would have loved to have had the panel’s language called out while we were still on stage; and as a result, the opportunity to engage in a meaningful conversation and adjust was was being said in real time.  An ‘Excuse me, but could you elaborate on that last comment?  It comes across as rather sexist.’ would have instantly set me straight, as would the ability to have seen the action on the conference hashtag while we were in front of the room.

“I’m not sure exactly how we can translate into real life the instant linguistic feedback loops made possible by the open web and social media.  But I do believe it’s possible.  To me, the definition of ‘ally’ should include having the confidence within our community to call out non-inclusive language from the audience, ensure those on stage truly listen and understand, and help the person who stepped in it – like I did – right their wrong words and grow stronger from what can be a positively painful experience for everyone involved.”

Facebook Issues

Aside

The issue in the recent “Experimental evidence of massive-scale emotional contagion through social networks“is not A-B testing.

If our role as digital stewards is to bring people into a cosmopolitan view of the world, to break out of homophile (birds of a feather), we will need to do A-B testing to see what works.

The issue is that the digital should make systemic biases more explicit, not bury them further. To me, the upset about the Facebook study is about those motives and methods being obfuscated, not that those motives and methods exist.

What Response Can Learn from Co-Ops

I had an amazing chat with Emily M Lippold Cheney after meeting serendipitously at a Libre Fest in Cambridge. She agreed to do a GWOBcast on the overlap of digital response and the history of cooperatives. It reminded me a bit about the Brainmeats Lisha and I did awhile ago on The Culture of Eviction.

CRISIS/VOID RESPONSE

  • ACDI-VOCA: Coops in Crisis Response Paper (.pdf): This is an international cooperative development org largely funded by USAID, so it uses a democratic model within an not-so-democratic development industry.
  • Isla Vista Community Network: This is the group that just started meeting together in an unincorporated area and, by sheer persistence and existence, started being seen as a representative body that had some authority. Recently, through the work of this network and some of its members, the community was able to save some buildings from being demolished by the County and have the turned into (much needed) community centers. The IVCN is going to be meeting and taking the lead on deciding the how/who of using the buildings.

COOPS FOR THE PEOPLE

Technology as a Means to Equality

Originally posted on Geeks Without Bounds

I had the honor recently of speaking at the Médecins Sans Frontières (MSF / Doctors Without Borders) Canada Annual General Assembly (AGA). While an international organization, each location has a very large group of people who work on decision and policy for their specific group for the year – usually in the AGA. These are three days of talks, debates, and dinners. The international group defines a focus for the discussions, but it’s up to each pod how they act around that focus. This year, it was how MSF is using (or not) technology. While most of the talks were internal, the bit of time I was there the topics ranged from telemedicine to social media in conflict zones. They asked I come speak about technology and disaster/humanitarian response.

The gist of the talk I gave (15-minute video follows) is that technology is a means to more equality in the world – a way to be inclusive. That there are many people in the world who want to use their technical skills to help groups like MSF out, but we absolutely need them at things like hackathons. That there are many people with voices and connections to the globe now, and that groups like MSF have a responsibility to listen to them directly. And that technology, when done in codesign, will be aligned with what their needs are, and is an ongoing relationship, not a one-off delivery.

Again, most all of the discussion happened behind closed doors, but I recorded my laptop and voice while I did my own presentation.

It seemed to go pretty well. We’re keeping the conversation going, and I’m excited for more points of connection. You can follow the prezi at your own pace here, and see the full #vizthink for the panel here.

Some other highlights:
The other exceptional panelists and myself advocated for F/OSS, especially in light of security, for inclusion. MSF is rightfully anxious about infiltration, ways to be transparent, and usability. Ivan and I re-emphasized open source communities, that people are committed to examining (and re-examining) code for backdoors and optimizations. That open source has been around for decades, that most technology is built upon it, and that it’s a way of performing mutual aid between countries and cultures.

Someone asked in Q+A about using things like Facebook and Twitter in the field, if use could cause problems. Problems of location or images suddenly not being as private as you thought, and kidnappings and killings resulting. Or, what if things just get hacked by governments or by insurgents? My response was that MSF, with all their weight and influence in the world, has a duty to insist upon things like Coercion-Resistant design. Insist that these companies treat their customer bases humanely.